It is a fact: the front desk is in effect the preferred point of contact for guests. If the facility boasts high standards of reception, the check-in time is at least between 10 and 15 minutes. Also.
...Did you know that it takes on average between 5 and 10 minutes for the front desk to provide generic and repetitive information such as tips on what to see, where to eat, what experiences to have in the surrounding area, etc. for an individual guest?
However, much info provided at check-in is often lost and forgotten because the guest is tired, unreceptive, or simply in a hurry to take possession of the room.
So why not take advantage of voice technology through a 24/7 digital concierge, which helps you streamline the most monotonous and low-value-added tasks, saving time, streamlining operational processes while delivering a 5-star guest experience?
Most facilities retain the switchboard more for fondness than for the actual functionality of the service.
With the advent of smartphones, the main function of the in-room phone of relaying calls from outside to guests is now obsolete and outdated.
Revolutionize your rooms with the service of the future: guests will call the front desk, and vice versa, with a simple voice command .
No wiring and no extra expense due to expensive maintenance of traditional PBX.
Most facilities retain the switchboard more for fondness than for the actual functionality of the service.
With the advent of smartphones, the main function of the in-room phone of relaying calls from outside to guests is now
obsolete and outdated.
Revolutionize your rooms with the service of the future: guests will call the front desk, and vice versa, with a simple voice command.
No wiring and no extra expense due to expensive maintenance of traditional PBX.
Voice Concierge employs a custom-designedhospitality voice flow in order to purposefully guide the conversation with the guest and naturally communicate the offerings of the facility and its partners.
Thanks to the tablet's graphical interface, it will be much easier to encourage the purchase of additional services and experiences through the use of images, QR codes, and engaging videos. Dialoguing as with a live concierge, the guest discovers services and can book them. All very simple and natural.
Why settle for just offering a place to sleep when you can sell hotel services with a truly effective and innovative revenue method? Don't be a slave to the mechanisms of OTAs and maximize your revenue through offers tailored to your guests!
Voice Concierge employs a custom-designedhospitality voice flow in order to purposefully guide the conversation with the guest and naturally communicate the offerings of the facility and its partners.
Thanks to the tablet's graphical interface, it will be much easier to encourage the purchase of additional services and experiences through the use of images, QR codes, and engaging videos. Dialoguing as with a live concierge, the guest discovers services and can book them.
All very simple and natural.
Why settle for just offering a place to sleep when you can sell hotel services with a truly effective and innovative revenue method? Don't be a slave to the mechanisms of OTAs and maximize your revenue through offers tailored to your guests!
Voice Concierge employs a custom-designedhospitality voice flow in order to purposefully guide the conversation with the guest and naturally communicate the offerings of the facility and its partners.
Thanks to the tablet's graphical interface, it will be much easier to encourage the purchase of additional services and experiences through the use of images, QR codes, and engaging videos. Dialoguing as with a live concierge, the guest discovers services and can book them.
All very simple and natural.
Why settle for just offering a place to sleep when you can sell hotel services with a truly effective and innovative revenue method? Don't be a slave to the mechanisms of OTAs and maximize your revenue through offers tailored to your guests!
It is well known that staff management in a hotel is a constant endeavor, full of pitfalls and difficulties. Making hotel guests feel cared for and pampered ultimately comes down to one thing: an attentive staff that listens to guests' requests and acts promptly.
It all comes down to internal communication, but coordinating a large and heterogeneous team is not easy: they often end up not understanding each other, thus generating disservices that result in one-star reviews .
Say goodbye to post-its, whatsapp and other ineffective, unprofessional and inefficient tools. With Voice Concierge you will manage your hotel staff smartly and quickly!
Daily work will become much easier for everyone and you will have more time to take care of your administrative commitments.
No more orders taken late, misunderstandings with guests, and/or risk of execution errors.
It is known that staff management in hotels is a constant endeavor, full of pitfalls and difficulties.
Making hotel guests feel cared for and pampered ultimately comes down to one thing: an attentive staff that listens to guests' requests and acts promptly.
It all comes down to internal communication, but coordinating a large and heterogeneous team is not easy: they often end up not understanding each other, thus generating disservices that result in one-star reviews .
Say goodbye to post-its, whatsapp and other ineffective, unprofessional and inefficient tools.
With Voice Concierge you will manage your hotel staff smartly and quickly!
Daily work will become much easier for everyone, and you will have more time to take care of your administrative commitments. No more orders taken late, misunderstandings with guests, and/or risk of execution errors.
It is well known that staff management in a hotel is a constant endeavor, full of pitfalls and difficulties. Making hotel guests feel cared for and pampered ultimately comes down to one thing: an attentive staff that listens to guests' requests and acts promptly.
It all comes down to internal communication, but coordinating a large and heterogeneous team is not easy: they often end up not understanding each other, thus generating disservices that result in one-star reviews.
Say goodbye to post-its, whatsapp and other ineffective, unprofessional and inefficient tools. With Voice Concierge you will manage your hotel staff smartly and quickly!
Daily work will become much easier for everyone, and you will have more time to take care of your administrative commitments. No more orders taken late, misunderstandings with guests, and/or risk of execution errors.
"Readjustment is necessary. Here at Syrene we love to take on challenges and keep up with a clientele accustomed to using the most sophisticated innovations in everyday life.
Voice technology more than any other solution allows us to maintain the high standard we offer our customers, who have always associated The Syrene with the timeless beauty of Capri.
Voice assistants represent a new way of communicating with our guests and breaking down the barriers that emergency has raised."
The project is co-financed by the European Union, the Italian state and the Campania region under the POR Campania FESR 2014-2020
Torre Del Greco (NA) - Italy
48 Burj Gate, 10th Floor, Room 1001,
Downtown - Dubai - UAE
info@voiceconcierge.it
Mobile +39 351 99 64 296
Phone +39 081 194 81 047
Torre Del Greco (NA) - Italy
48 Burj Gate, 10th Floor, Room 1001,
Downtown - Dubai - UAE
info@voiceconcierge.it
Mobile +39 351 99 64 296
Phone +39 081 194 81 047
Torre Del Greco (NA) - Italy
48 Burj Gate, 10th Floor, Room 1001,
Downtown - Dubai - UAE
info@voiceconcierge.it
Mobile +39 351 99 64 296
Phone +39 081 194 81 047
