Changes to This Policy We may update this Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the Site or by sending you an email. New versions of this Policy will never apply retroactively — we’ll tell you the exact date they go into effect. If you keep using the Voice Concierge after a change, that means you accept this Policy.
In order for you to create an account on Voice Concierge and use our Services, we need to collect and process certain information. Depending on your use of the Services, that may include:
You may decline to provide us with your information. However, this will limit your ability to register for an account or use our Services. We store your email to login and create custom vocal content for your property. We will not sell or rent this information to anyone.
We use the information we collect for the following purposes:
Information that’s shared publicly The only circumstance in which your information would be shared publicly is associated with user testimonials, reviews or comments. This information is generally shared anonymously, however we may ask for your permission to use your name. In those circumstances, your name is the only personal information shared, with your consent. Information that isn’t shared publicly The following data will not be publicly displayed or revealed to other users:
Information that’s shared with trusted third-party services We may share your information with certain trusted third-party services to help us provide, improve, promote, or protect Voice Concierge Services (like when we partner with payment processors, or use services that help us manage our ads on other sites). When we share data with third-party services that support our delivery of the Voice Concierge Services, we require that they use your information only for the purposes we’ve authorized, and that they protect your personal information at least to the same standards we do. We may also share information that’s aggregated and anonymized in a way that it doesn’t directly identify you.
Information that’s shared to protect Voice Concierge and comply with the law We do reserve the right to disclose personal information when we believe that doing so is reasonably necessary to comply with the law or law enforcement, to prevent fraud or abuse, or to protect Gate42 s.r.l. and heyvoice, inc legal rights, property, or the safety of Gate42 s.r.l., heyvoice, inc and their employees, users, or others.
We will retain your information as long as your account is active, as necessary to provide you with the Services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect Gate42 s.r.l. or heyvoice, inc legal rights. We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations for a maximum of eight years.
We take security seriously, and the security of your personal data is important to us. We follow industry-standard practices to protect the data we collect and maintain, including using Transport Layer Security (TLS) to encrypt information as it travels over the internet. No method of transmission over the internet or electronic storage is completely secure, so Gate42 s.r.l. and heyvoice, inc cannot guarantee its absolute security. Your account information is protected by a password, which you should choose carefully and keep secure. We encourage the responsible disclosure of vulnerabilities of our Services by emailing email@example.com or firstname.lastname@example.org
Users residing in certain countries, including the EU, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of your personal information. You can request a copy of your personal data from Voice Concierge, or modify or delete personal information that you have provided to us by contacting us at email@example.com . We may retain certain information as required by law or as necessary for our legitimate business purposes.
© 2020 Gate42 s.r.l.