Hotel digitization is a path of technological upgrading that involves various equipment in hotels and enables the optimization of connections, communications and workflows, as well as the improvement of the overall guest experience through the delivery of innovative services.

A path that although it involves an initial economic investment, in the long run allows for significant cost savings, improved productivity and customer perception of the value of the hospitality offering.
Supporting the loyalty process and incentivizing the acquisition of new guests.

Voice technology support and partnership with EnjoIP

We support facilities at every stage of their approach to the service, from configuration to post-installation. To provide additional support, Voice Concierge has signed a partnership with EnjoIP.
The Treviolo-based company offers connectivity and unified communication solutions, which can now be implemented with our virtual assistant. The device, based on the Google Nest Hub voice assistant, placed in every room of the facility or in strategic locations such as the lobby, responds like a live concierge, even in English, to all guest requests.

Voice command is convenient and easy to use-just ask.
The guest can ask his assistant more than 40 questions, orienting himself with the graphic kit in the room. Voice Concierge also offers assistance on in-room accessories (such as the safe), reducing false fault reports and simplifying the staff's daily work.

The digitization solutions offered by EnjoIP.

From fiber optic connectivity, which guarantees speed, quality and stability to corporate Internet connections, to Unified Communication services to enable internal resources, even remotely, to be able to communicate, exchange information and data, among themselves and with customers, in a simple and high-performance way. Not forgetting Cloud and Managed Security services, which safeguard customers' and organizations' data from theft and cyber attacks, as well as fixed and mobile telephony solutions, with nationally competitive offerings.

Voice Concierge, a new staff member at Hotel Syrene, Capri

The case study Hotel Syrene

Step out of the hotel and find yourself on Via Camerelle, Capri's most exclusive, central and elegant street just a few steps from the famous Piazzetta. Have lunch in the shade of an authentic Capri lemon house.
The iconic Hotel Syrene offers its guests tranquility combined with the timeless charm and glamour of island life.

Here, in consultation with hotel management and staff, the Voice Concierge voice assistant was installed and configured to the facility's needs, which, integrated with EnjoIP's connectivity, communications, voice and data infrastructure, enabled multiple goals to be achieved:

  • Improved speed and quality of internet connection.
  • Virtualization and improvement of business communications inside and outside the facility.
  • Automation of answers to frequently asked questions from guests, including in English.
  • Digitization of the information flow, in line with the secure reception protocol.
  • Lower printing costs and difficulty in keeping room directories up-to-date,saving resources and valuable time.
  • Increased brand awareness through cutting-edge and user
    fiendly service that meets the expectations of the modern guest.
  • Speeding up response time and managing daily workflow.

An exclusive service for the guest, an aid for the staff

Inspired by our collaboration with a hospitality excellence, we have a number of implementations in the pipeline to extend the convenience of voice command to internal staff communications as well, to allow a task status to be assigned or updated vocally instead of manually from the web dashboard.

EnjoIP and Voice Concierge for tailored digitization

For more than 5 years, we have been implementing software solutions aimed at improving the efficiency of accommodations
. We have learned from the needs and requirements of guests and hoteliers to the point of envisioning the Voice Concierge solution. Our commitment and passion make possible the continuous evolution of the service: being the development team and not just resellers is a powerful engine.

We started in 2019 with basic interactions, today our assistants manage complex booking paths, provide assistance, reducing false fault reports, and proactively guide the conversation with the guest to promote offers and services, internal or from partners.

We follow the facility from setup to post-installation, continually updating
the level of our interactions and tools. Numerous hotels have already chosen the service of the future.

The collaboration with EnjoIP (a company that can count on the contribution of S.T.I. Srl, a company with more than one hundred years of experience in the telco field, and Plantel Spa, a national telephone operator) guarantees for hotel digitization a 360-degree support path.
Constant discussion with the client allows us to best intercept his needs and offer him customized and sustainable solutions.

Hotel digitization is a path of technological upgrading that involves various equipment in hotels and enables the optimization of connections, communications and workflows, as well as the improvement of the overall guest experience through the delivery of innovative services.

A path that although it involves an initial economic investment, in the long run allows for significant cost savings, improved productivity and customer perception of the value of the hospitality offering. Supporting the loyalty process and incentivizing the acquisition of new guests.

 

Voice technology support and partnership with EnjoIP

We support facilities at every stage of their approach to the service, from configuration to post-installation.
To provide additional support,
Voice Concierge has signed a partnership with EnjoIP.
The Treviolo-based company offers connectivity and unified communication solutions, which can now be implemented with our virtual assistant. The device, based on the Google Nest Hub voice assistant, placed in every room of the facility or in strategic locations such as the lobby, responds like a live concierge, even in English, to all guest requests.

Voice command is convenient and easy to use-just ask.
The guest can ask his assistant more than 40 questions, orienting himself with the graphic kit in the room.
Voice Concierge also offers assistance on in-room accessories (such as the safe), reducing false fault reports and simplifying the staff's daily work.

The digitization solutions offered by EnjoIP.

From fiber optic connectivity, which guarantees speed, quality and stability to corporate Internet connections, to Unified Communication services to enable internal resources, even remotely, to be able to communicate, exchange information and data, among themselves and with customers, in a simple and high-performance way. Not forgetting Cloud and Managed Security services, which safeguard customers' and organizations' data from theft and cyber attacks, as well as fixed and mobile telephony solutions, with nationally competitive offerings.

Voice Concierge, a new staff member at Hotel Syrene, Capri

The case study Hotel Syrene

Step out of the hotel and find yourself on Via Camerelle, Capri's most exclusive, central and elegant street just a few steps from the famous Piazzetta. Have lunch in the shade of an authentic Capri lemon house.
The iconic Hotel Syrene offers its guests tranquility combined with the timeless charm and glamour of island life.

Here, in consultation with hotel management and staff, the Voice Concierge voice assistant was installed and configured to the facility's needs, which, integrated with EnjoIP's connectivity, communications, voice and data infrastructure, enabled multiple goals to be achieved:

  • Improved speed and quality of internet connection.
  • Virtualization and improvement of business communications inside and outside the facility.
  • Automation of answers to frequently asked questions from guests, including in English.
  • Digitization of the information flow, in line with the secure reception protocol.
  • Lower printing costs and difficulty in keeping room directories up-to-date,saving resources and valuable time.
  • Increased brand awareness through cutting-edge, user fiendly service that meets the expectations of the modern guest.
  • Speeding up response time and managing daily workflow.

An exclusive service for the guest, an aid for the staff

Inspired by our collaboration with a hospitality excellence, we have a number of implementations in the pipeline to extend the convenience of voice command to internal staff communications as well, to allow a task status to be assigned or updated vocally instead of manually from the web dashboard.

EnjoIP and Voice Concierge for tailored digitization

For more than 5 years, we have been implementing software solutions aimed at the efficiency of hospitality facilities. We have learned from the needs and requirements of guests and hoteliers to the point of envisioning the Voice Concierge solution. Our commitment and passion make possible the continuous evolution of the service: being the development team and not just resellers is a powerful engine.

We started in 2019 with basic interactions, today our assistants manage complex booking paths, provide assistance, reducing false fault reports, and proactively guide the conversation with the guest to promote offers and services, internal or from partners.

We follow the facility from setup to post-installation, continually upgrading the level of our interactions and tools. Numerous hotels have already chosen the service of the future.

The collaboration with EnjoIP (a company that can count on the contribution of S.T.I. Srl, a company with more than one hundred years of experience in the telco field, and Plantel Spa, a national telephone operator) guarantees for hotel digitization a 360-degree support path.
Constant discussion with the client allows us to best intercept his needs and offer him customized and sustainable solutions.

Hotel digitization is a path of technological upgrading that involves various equipment in hotels and enables the optimization of connections, communications and workflows, as well as the improvement of the overall guest experience through the delivery of innovative services.

A path that although it involves an initial economic investment, in the long run allows for significant cost savings, improved productivity and customer perception of the value of the hospitality offering.
Supporting the loyalty process and incentivizing the acquisition of new guests.

 

Voice technology support and partnership with EnjoIP

We support facilities at every stage of their approach to the service, from configuration to post-installation. To provide additional support, Voice Concierge has signed a partnership with EnjoIP.
The Treviolo-based company offers connectivity and unified communication solutions, which can now be implemented with our virtual assistant. The device, based on the Google Nest Hub voice assistant, placed in every room of the facility or in strategic locations such as the lobby, responds like a live concierge, even in English,
to all guest requests.

Voice command is convenient and easy to use-just ask.
The guest can ask his assistant more than 40 questions, orienting himself with the graphic kit in the room. Voice Concierge also offers assistance on in-room accessories (such as the safe), reducing false fault reports and simplifying the staff's daily work.

The digitization solutions offered by EnjoIP.

From fiber optic connectivity, which guarantees speed, quality and stability to corporate Internet connections, to Unified Communication services to enable internal resources, even remotely, to be able to communicate, exchange information and data, among themselves and with customers, in a simple and high-performance way. Not forgetting Cloud and Managed Security services, which safeguard customers' and organizations' data from theft and cyber attacks, as well as fixed and mobile telephony solutions, with nationally competitive offerings.

Voice Concierge, a new staff member at Hotel Syrene, Capri

The case study Hotel Syrene

Step out of the hotel and find yourself on Via Camerelle, Capri's most exclusive, central and elegant street just a few steps from the famous Piazzetta. Have lunch in the shade of an authentic Capri lemon house.
The iconic Hotel Syrene offers its guests tranquility combined with the timeless charm and glamour of island life.

Here, in consultation with hotel management and staff, the Voice Concierge voice assistant was installed and configured to the facility's needs, which, integrated with EnjoIP's connectivity, communications, telephony and data infrastructure, enabled multiple goals to be achieved:

  • Improved speed and quality of internet connection.
  • Virtualization and improvement of business communications inside and outside the facility.
  • Automation of answers to frequently asked questions from guests, including in English.
  • Digitization of the information flow, in line with the secure reception protocol.
  • Lower printing costs and difficulty in keeping room directories up-to-date,saving resources and valuable time.
  • Increased brand awareness through cutting-edge and user
    fiendly service that meets the expectations of the modern guest.
  • Speeding up response time and managing daily workflow.

An exclusive service for the guest, an aid for the staff

Inspired by our collaboration with a hospitality excellence, we have a number of implementations in the pipeline to extend the convenience of voice command to internal staff communications as well, to allow a task status to be assigned or updated vocally instead of manually from the web dashboard.

EnjoIP and Voice Concierge for tailored digitization

For more than 5 years, we have been implementing software solutions aimed at the efficiency of hospitality facilities. We have learned from the needs and requirements of guests and hoteliers to the point of envisioning the Voice Concierge solution. Our commitment and passion make possible the continuous evolution of the service: being the development team and not just resellers is a powerful engine.

We started in 2019 with basic interactions, today our assistants manage complex booking paths, provide assistance, reducing false fault reports, and proactively guide the conversation with the guest to promote offers and services, internal or from partners.

We follow the facility from setup to post-installation, continually upgrading the level of our interactions and tools. Numerous hotels have already chosen the service of the future.

The collaboration with EnjoIP (a company that can count on the contribution of S.T.I. Srl, a company with more than one hundred years of experience in the telco field, and Plantel Spa, a national telephone operator) guarantees for hotel digitization a 360-degree support path.
Constant discussion with the client allows us to best intercept his needs and offer him customized and sustainable solutions.