FAQ

All you need is a dedicated Wi-Fi network. We send the devices ready for use. The customer only needs to connect them to the power supply, no wiring is required.

Yes, if the furnishings are compatible with Google Nest Hub devices.

At the moment Voice Concierge is available in Italian and English. The assistant automatically recognizes the two languages in which it is set

Yes, the basic functions of the voice assistant are available to guests, in addition to the voice concierge service.

Si, possiamo personalizzare alcune interazioni, ogni richiesta va concordata con il nostro reparto tecnico, che è sempre aperto a nuovi feedback e suggerimenti. Il nostro servizio è in costante evoluzione, nuove interazioni saranno disponibili già al prossimo aggiornamento

Yes, at any time. The service includes a practical control panel from which to modify and manage the contents.

Per attivare il concierge vocale è necessario pronunciare la frase di attivazione “Parla con la reception”.

No, there is no minimum order.

Once the purchase is finalized, the customer will receive the assistants on average within 5 working days of filling in the information necessary for configuration. The first configuration is at our expense. The customer will receive the assistants ready for use.

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