FAQ

All you need is a dedicated Wi-Fi network. We send the devices ready for use. The customer only needs to connect them to the power supply, no wiring is required.

Yes, if the furnishings are compatible with Google Nest Hub devices.

At the moment Voice Concierge is available in Italian and English. The assistant automatically recognizes the two languages in which it is set

Yes, the basic functions of the voice assistant are available to guests, in addition to the voice concierge service.

Yes, we can customize some interactions such as the destinations of the transfer service. Each request must be agreed with our technical department, which is always open to new feedback and suggestions. Our service is constantly evolving, new interactions will be available at the next update.

Yes, at any time. The service includes a practical control panel from which to modify and manage the contents.

To activate voice concierge you need to say the activation phrase “Talk to reception”.

No, there is no minimum order.

Once the purchase is finalized, the customer will receive the assistants on average within 5 working days of filling in the information necessary for configuration. The first configuration is at our expense. The customer will receive the assistants ready for use.

Per provare il servizio dopo aver completato il wizard per la registrazione seguire le guide in PDF ITA / PDF ENG