Discover the Voice Assistant,
the new member of your staff.

Discover the Voice Assistant,
the new member of your staff.

Voice Concierge uses the Voice,
the most natural of tools.

Voice Concierge
usa la Voce,
the most natural of tools.

Voice Concierge in your facility.

Voice Concierge is a virtual concierge active 24 hours a day, which provides guests with all the info they need in real time. By simply asking, the guest also orders room service or makes a communication at the reception.

I membri dello staff vengono informati delle nuove mansioni da una notifica via app. Non è più necessario il passaggio per la reception.

The reception manages the
requests from the control panel and assigns them,
even vocally, to the staff members.

Voice Concierge is a virtual concierge active 24 hours a day, which provides guests with all the info they need in real time. By simply asking, the guest also orders room service or makes a communication at the reception.

Staff members 

are notified

of the new tasks

by an app notification.

The passage to the reception

is no longer necessary.

The reception manages the
requests from the control panel and assigns them,
even vocally, to the staff members.

To protect the guest.

To protect the guest.

By its nature, Voice Concierge is functional to the safe reception protocol. Voice control automates the answers to frequently asked questions, also in English, and reduces requests for assistance and opportunities for direct interaction. No paper and favored distancing thanks to the comfort of an assistant available 24 hours a day in the comfort of your own room.

The full service for your accommodation.

A

Internal requests

The voice concierge takes over all of them the requests of your guests. It's like to speak with a proper concierge: it will be able to compose and order breakfast and any other type of room service.

B

Support

The guest reports faults or malfunctions directly to the assistant. The intervention will be faster, as well as the reviews.

External reservations

Voice Concierge automates access to services. Yours guests will book taxis and transfer with the only use of the voice.

Reception-Dash-Workflow-02

Direct connection to the reception

The order of breakfast and any other type of room service arrive at desk via email and instant notification in dashboards and apps.

Reception-Dash-Workflow-01

Direct connection with staff

All report collected by the assistant is sorted to individuals staff members, with the ability to add notes: via the app the various departments view the entire workload managing their duties separately.

Reception-Dash-Workflow-03

Direct managing of reservations

Il lavoro risulta semplificato: in caso di servizi esterni e' possibile notificare i dettagli della prenotazione direttamente ai tuoi partner.

Our devices.

Voice Concierge is totally integrated with the main tools on the market.

Vocal devices with display

If the structure opts for a device equipped with a screen, the combination of the voice with the images will take place in the voice reception of a surplus that is difficult to forget. The interaction is more versatile and effective, thanks to the possibility of simultaneously observing the information and using an interactive screen.

 

Vocal devices

Sound effects and workflow design thought for the hospitality will make every interaction simple and pleasant.

The complete service for your accommodation.

Workflow tools

From here you can view and manage the guest requests. The details of the interactions will also be notified to you via email. You will assign the tasks and track them in real time.

.

Control

From here, upload the contents: info on structure and territory, tips, mobility, internal services, also in English language. The voice will reflect your way of welcoming.

Statistics

From here, keep track of all the data related to the interactions: date, room, type. You can get an idea of the most frequently asked questions and the most requested services to improve your offer.

Voice Concierge
App-staff

With the staff app you optimize your workflow. Reception, kitchen, housekeeping: your staff will work like a real team. Each employee receives notifications even on the moving, takes charge of the assigned tasks and communicates the execution without going through the reception.
Chiedi
a Voice Concierge .....

Il resto del tuo staff
te ne' sara' grato

chiedi
a Voice Concierge .....

Let's discover HotelHug, the co-financed project with the European Union, the Italian country and by the Campania Region with POR Campania FESR 2014-2020
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