Voice Concierge is a virtual concierge active 24 hours a day, which provides guests with all the info they need in real time. By simply asking, the guest also orders room service or makes a communication at the reception.
I membri dello staff vengono informati delle nuove mansioni da una notifica via app. Non è più necessario il passaggio per la reception.
The reception manages the
requests from the control panel and assigns them,
even vocally, to the staff members.
The voice concierge takes over all of them the requests of your guests. It's like to speak with a proper concierge: it will be able to compose and order breakfast and any other type of room service.
The guest reports faults or malfunctions directly to the assistant. The intervention will be faster, as well as the reviews.
Voice Concierge automates access to services. Yours guests will book taxis and transfer with the only use of the voice.
The order of breakfast and any other type of room service arrive at desk via email and instant notification in dashboards and apps.
All report collected by the assistant is sorted to individuals staff members, with the ability to add notes: via the app the various departments view the entire workload managing their duties separately.
Il lavoro risulta semplificato: in caso di servizi esterni e' possibile notificare i dettagli della prenotazione direttamente ai tuoi partner.
Voice Concierge is totally integrated with the main tools on the market.