Don't get behind the times and offer 5-star hospitality in your hotel with the service of the future. How? With voice, the most natural of tools. Learn more about Voice Concierge, the new member of your staff.
Don't get behind the times and offer 5-star hospitality in your hotel with the service of the future. How? With voice, the most natural of tools. Learn more about Voice Concierge,
the new member of your staff.
Don't get behind the times and offer 5-star hospitality in your hotel with the service of the future.
How? With voice, the most natural of tools. Learn more about Voice Concierge, the new member of your staff.

Don't get behind the times and offer 5-starhospitality in your hotel with the service of the future.
How?
With voice, the most natural of tools.
Learn more about Voice Concierge, the new member of your staff.

Don't get behind the times and offer 5-starhospitality in your hotel with the service of the future.
How?
With voice, the most natural of tools.
Learn more about Voice Concierge, the new member of your staff.

Don't get behind the times and offer 5-starhospitality in your hotel with the service of the future.
How?
With voice, the most natural of tools. Learn more about
Voice Concierge,
the new member of your staff.

No key, only the voice,

The most natural of instruments. 

Voice Concierge It is simply NOT

a voice app, but a real

platform that enables

to the facilities the 

maximum customization

Discover of more

No key, only the voice,

The most natural of instruments. 

Voice Concierge It is simply NOT

a voice app, but a real

platform that enables

to the facilities the 

maximum customization

Discover of more

Learn more about

Learn more about

Voice Concierge: FELIX INDUSTRY Award Winner 2021

Voice Concierge: FELIX INDUSTRY Award Winner 2021

Voice Concierge: FELIX INDUSTRY Award Winner 2021

AWARD WINNER
INDUSTRY FELIX 2021

FELIX INDUSTRY AWARD WINNER 2021

FELIX INDUSTRY AWARD WINNER 2021

CTO, Claudio Cerino, and CEO, Giuliano Orsino, during the acceptance of the coveted award.

Our company, GATE 42, had the honor and privilege of winning the "Felix Industry"award awarded to entrepreneurial excellence. Only 62 companies out of 70,000 received objective parameters such as financial reliability and ability to create economic progress. GATE 42, is among the winners of the fourth regional edition of the Felix Industry Award - Campania that competes, the recognition that a pool of experts and prestigious realities such as Cerved (the first rating operator in Italy), Confindustria and Il Sole 24 Ore pay tribute to the companies most visionary, reliable and high-performing companies in the region. Click here to learn more

Our company, GATE 42, had the honor and privilege of winning the "Industria Felix" award given to business excellence. Only 62 companies out of 70,000 received the prestigious award, which evaluates objective parameters such as financial reliability and ability to create economic progress. GATE 42, is among the winners of the fourth regional edition of the Premio Industria Felix - La Campania che competes, the recognition that a pool of experts and prestigious entities such as Cerved (the first rating operator in Italy), Confindustria and Il Sole 24 Ore pay tribute to the most visionary, reliable and high-performing companies in the region.   

Click here to read more

Our company, GATE 42, had the honor and privilege of winning the "Industria Felix" award given to business excellence.
Only 62 companies out of 70,000 received the prestigious award, which evaluates objective parameters such as financial reliability and ability to create economic progress.

GATE 42, is among the winners of the fourth regional edition of the Felix Industry Award - Campania that competes.,

the recognition that a pool of experts and prestigious entities such as Cerved (the first rating operator in Italy), Confindustria and Il Sole 24 Ore bestow on the most visionary, reliable and high-performing companies in the region. 


Click here to read more

No keys, just the voice, the most natural of instruments. 

No keys, just the voice,
the most natural of instruments. 

Voice Concierge is NOT simply a voice app, but a true platform that allows facilities maximum customization of content, simplifying communication between guests and staff. All this translates into:

Voice Concierge is NOT simply a voice app, but a true platform that allows facilities maximum customization of content, simplifying communication between guests and staff.
All this translates into: 

No keys, just the voice, the most natural of instruments

Voice Concierge is NOT simply a voice app, but a true platform that allows facilities maximum customization of content, simplifying communication between guests and staff. All this translates into:

Find out what the Voice Assistant can do in your facility

Find out what the Voice Assistant can do in your facility

Find out what the Voice Assistant can do in your facility

With Voice Concierge, we revolutionize the hotel room with a single tool that combines the digital guest room directory , thehotel phone , concierge suggestions ,service reservations , room service, as well as all the basic functionality of Google Home (weather, music, news, etc...).

With Voice Concierge, we revolutionize the hotel room with a single tool that combines the room directory digital guest experience,

the hotel phone, concierge suggestions , service reservations , room service, as well as all the basic Google Home features (weather, music, news, etc...).  

With Voice Concierge we revolutionize the hotel room with a single tool that combinesthe digital guest room directory , hotelphone , concierge suggestions , service reservations , the ROOM SERVICE, as well as all the basic functionality of Google Home (weather, music, news, etc...).

I would like to report a failure

I would like to book a cab

Concierge H24

The assistant is always on and answers all questions in real time, like a live concierge. Voice creates an immersive experience in a way the web and apps never have.

 

Assistance

The guest reports faults or disruptions directly to the assistant. Intervention will be faster, reviews better, and guests will be much happier and enthusiastic about their experience.

 

External reservations

Voice Concierge automates access to services. Your guests will book cabs and transfers with just the use of their voice.
Ease of use and convenience for them.

Concierge H24

Assistance

External reservations

Concierge H24

Assistance

External reservations

The assistant is always on and answers all questions in real time, like a live concierge.
Voice creates an immersive experience in a way the web and apps never have.

The guest reports faults or disruptions directly to the assistant. Intervention will be faster, reviews better, and guests will be much happier and enthusiastic about their experience.

Voice Concierge automates access to services. Your guests will book cabs and transfers with just the use of their voice. Ease of use and convenience for them.
The assistant is always on and answers all questions in real time, like a live concierge.
Voice creates an immersive experience in a way the web and apps never have.
The guest reports faults or disruptions directly to the assistant.
Intervention will be faster, reviews better, and guests will be much happier and enthusiastic about their experience.

Voice Concierge automates access to services.
Your guests will book cabs and transfers with just the use of their voice. Ease of use and convenience for them.

FOR HOTELIERS

Much more than just management

Voice Concierge reduces by 20% the time it takes the receptionist to provide the most requested information to customers.

This translates into a savings of 90 minutes per day, time that could be spent on administrative activities, optimizing costs and resources of the department.
Assuming a work period of 200 days, we will achieve a savings of as many as 300 hours of work.

Simply put, equipping oneself with the voice assistant means maximizing the work of the front desk and that of the entire staff, simplifying the internal communication flow by digitizing information. Efficient operational processes also increase opportunities for more revenue, as well as increase the real and perceived value of the facility.

FOR HOTELIERS

Much more than just management

Voice Concierge reduces by 20% the time spent by the receptionist to provide the most requested information to customers.
This translates into a savings of 90 minutes per day, time that could be spent on administrative tasks, optimizing costs and resources of the department. Assuming a work period of 200 days, we will achieve a savings of as much as 300 hours of work. Simply put, equipping oneself with the voice assistant means maximizing the work of the front desk and that of the entire staff, simplifying the internal communication flow by digitizing information. Efficiency in operational processes also increases opportunities for more revenue, as well as increasing the real and perceived value of the facility.  

FOR HOTELIERS

Much more than just management

Voice Concierge reduces by 20% the time spent by the receptionist to provide the most requested information to customers.
This translates into a savings of 90 minutes per day, time that could be spent on administrative tasks, optimizing costs and resources of the department. Assuming a work period of 200 days, we will achieve a savings of as much as 300 hours of work. Simply put, equipping oneself with the voice assistant means maximizing the work of the front desk and that of the entire staff, simplifying the internal communication flow by digitizing information. Efficiency in operational processes also increases opportunities for more revenue, as well as increasing the real and perceived value of the facility.  

FOR GUESTS.

24/7 digital concierge

Why annoy your guest by making him download
yet another app that will never be used after all?
And, instead, why not leverage voice as the most natural of tools, while enriching his guest experience and
your Win-Win business volume

With Voice Concierge you effectively meet all
the needs of your customers (increasingly intransigent and
loaded with expectations), making access to
services and information
within the room immediate,
optimizing your facility's costs and giving their
stay a unique and unforgettable experience!

FOR GUESTS.

24/7 digital concierge

Why inconvenience your guest by having them download yet another app that will ultimately never be used?
And, instead, why not leverage voice as the most natural of tools, while enriching his guest experience and your Win-Win business volume?
With Voice Concierge you effectively meet all the needs of your customers (who are increasingly intransigent and loaded with expectations), making access to in-room services and information immediate, optimizing your facility's costs and giving their stay a unique and unforgettable experience! 

FOR GUESTS.

24/7 digital concierge

Why inconvenience your guest by having them download yet another app that will ultimately never be used?
And, instead, why not leverage voice as the most natural of tools, while enriching his guest experience and your Win-Win business volume?
With Voice Concierge you effectively meet all the needs of your (increasingly intransigent and expectation-laden) customers, making access to
services and information
within the room immediate,
optimizing your facility's costs and giving their stay a unique and unforgettable experience! 

VC Active Skyline: our patented
system
of assistant + tablet
with voice app.

VC Active Skyline: our patented assistant + tablet system with voice app.

VC Active Skyline: our patented assistant + tablet system with voice app.

The tablet is synchronized with the voice assistant, and by interacting vocally with the Google Nest, the guest will be able to view through the tablet screen a lot of additional information related to his or her request such as: video image gallery and in-depth or purchase links .

In addition, with the tablet, unlike the voice assistant, the hotel will be able to communicate directly with the guest at any time through real-time messages

On the tablet, basic functionality is deactivated: it consists of our own launcher with a customized accommodation application. In this way, the system becomes an even more effective communication channel, offering even greater margins for customization. 

N.B. the solution is scalable to 40% throughout Italy with "Digital Transition Bonus," which can be combined for facilities in the south with Bonus Sud up to 85%. 

The tablet is synchronized with the voice assistant, and by interacting vocally with the Google Nest, the guest will be able to view through the tablet screen a lot of additional information related to his or her request such as: image gallery, videos, and in-depth or purchase links

In addition, with the tablet, unlike the voice assistant, the hotel will be able to communicate directly with the guest at any time through real-time messages

Basic functionality is disabled on the tablet: it consists of our own launcher with a customized accommodation application. In this way, the system becomes an even more effective communication channel, offering even greater margins for customization.

N.B . the solution is scalable to 40% throughout Italy with
"Digital Transition Bonus," which can be combined for facilities in the south with Bonus Sud up to 85%. 

The tablet is synchronized with the voice assistant, and by interacting vocally with the Google Nest, the guest will be able to view through the tablet screen a lot of additional information related to his or her request such as:video image gallery and in-depth or purchase links.

In addition, with the tablet, unlike the voice assistant, the hotel will be able to communicate directly with the guest at any time through real-time messages

On the tablet, basic functionality is deactivated: it consists of our own launcher with a customized accommodation application. In this way, the system becomes an even more effective communication channel, offering even greater margins for customization.  

N.B. the solution is scalable to 40% throughout Italy with "Digital Transition Bonus," which can be combined for facilities in the south with Bonus Sud up to 85%.

He defined our know-howwith these words...

He defined our know-howwith these words...

"Innovative solutions to change the way we travel and hospitality."

"Innovative solutions to change the way we travel and hospitality."

"Innovative solutions to change the way we travel and hospitality."

Artificial intelligence is the driving force behind Voice Concierge, which transforms the way hospitality is done with a 24-hour voice assistant, eliminating physical contact with the guest.
Artificial intelligence is the driving force behind Voice Concierge, which transforms the way hospitality is done with a 24-hour voice assistant, eliminating physical contact with the guest.
Artificial intelligence is the driving force behind Voice Concierge, which transforms the way hospitality is done with a 24-hour voice assistant, eliminating physical contact with the guest.

In 2021, 84% of the guests in our clients' facilities clients interacted with the in-room assistant.

27% of these guests have booked a service such as spa entry, a transfer or a room service.

12% represents the index percentage of the ROI (Return on Investment) generated on average by our clients.

51, on the other hand, is the number of facilities that are using Voice Concierge.

In 2021, 84% of guests in our clients' facilities clients interacted with the in-room assistant.

27% of these guests have booked a service such as spa entry, a transfer or a room service.

12% represents the index percentage of the ROI (Return on Investment) generated on average by our clients.

51, on the other hand, is the number of facilities that are using Voice Concierge.

In 2021, 84% of guests in our clients' facilities clients interacted with the in-room assistant.

27% of these guests have booked a service such as spa entry, a transfer or a room service.

12% represents the index percentage of the ROI (Return on Investment) generated on average by our clients.

51, on the other hand, is the number of facilities that are using Voice Concierge.

Why our customers love Voice Concierge

Why our customers love Voice Concierge

Why our customers love
Voice Concierge

These are just some of the advantages in having a single service, easy to install and use, that optimizes time and resources, ensuring a 5-star reception. 

These are just some of the advantages in having a single service, easy to install and use, that optimizes time and resources, ensuring a 5-star reception. 

By also installing a personal voice assistant directly in the guest's room, active 24/7 and responding in real time, you save time and resources, and get great feedback from your guests. Guaranteed.

Say goodbye to the old and obsolete switchboard. With Voice Concierge you avoid having to install expensive phone systems and/or face other wiring expenses, saving on average more than 26 percent on consumption.

Selling hotel services has never been easier! With Voice Concierge you can turn even the desires or latent needs of your guests, providing them with offers tailored to their needs, thereby increasing your revenue.

By leveraging Voice Concierge's voice technology, you make it much more streamlined communication with your guests, as well as optimize the operational flow with your staff, minimizing the margin of error. Less disruption = Greater customer satisfaction.

By also installing a personal voice assistant directly in the guest's room, active 24/7 and responding in real time, you save time and resources, and get great feedback from your guests. Guaranteed.

Say goodbye to the old and obsolete switchboard. With Voice Concierge you avoid having to install expensive phone systems and/or face other wiring expenses, saving on average more than 26 percent on consumption.

Selling hotel services has never been easier! With Voice Concierge you can turn even the desires or latent needs of your guests, providing them with offers tailored to their needs, thereby increasing your revenue.

By leveraging Voice Concierge's voice technology, you make it much more streamlined communication with your guests, as well as optimize the operational flow with your staff, minimizing the margin of error. Less disruption = Greater customer satisfaction.

By also installing a personal voice assistant directly in the guest's room, active 24/7 and responding in real time, you save time and resources, and get great feedback from your guests. Guaranteed.

Say goodbye to the old and obsolete switchboard. With Voice Concierge you avoid having to install expensive phone systems and/or face other wiring expenses, saving on average more than 26 percent on consumption.

Selling hotel services has never been easier! With Voice Concierge you can turn even the desires or latent needs of your guests, providing them with offers tailored to their needs, thereby increasing your revenue.

By leveraging Voice Concierge's voice technology, you make it much more streamlined communication with your guests, as well as optimize the operational flow with your staff, minimizing the margin of error. Less disruption = Greater customer satisfaction.

By also installing a personal voice assistant directly in the guest's room, active 24/7 and responding in real time, you save time and resources, and get great feedback from your guests. Guaranteed.

Say goodbye to the old and obsolete switchboard. With Voice Concierge you avoid having to install expensive phone systems and/or face other wiring expenses, saving on average more than 26 percent on consumption.

Selling hotel services has never been easier! With Voice Concierge you can turn even the desires or latent needs of your guests, providing them with offers tailored to their needs, thereby increasing your revenue.

By leveraging Voice Concierge's voice technology, you make it much more streamlined communication with your guests, as well as optimize the operational flow with your staff, minimizing the margin of error. Less disruption = Greater customer satisfaction.

Hotels that have invested in the future and chose the innovation of Voice Concierge

Hotels that have invested in the future and chose the innovation of Voice Concierge

Hotels that have invested in the future and chose the innovation of
Voice Concierge

We have the honor and privilege of serving several clients including...

We have the honor and privilege of serving several clients including...

Syrene Hotels
Capri (Na)

"Readjustment is necessary. Here at Syrene we love to take on challenges and keep up with a clientele accustomed to using the most sophisticated innovations in everyday life. Voice technology more than any other solution allows us to maintain the high standard we offer our customers, who have always associated The Syrene with the timeless beauty of Capri. Voice assistants represent a new way of communicating with our guests and breaking down the barriers that emergency has raised."

Vittorio Gargiulo - Sales Manager
Hotel Syrene

Hotel Due Torri
Agerola (Na)

"We installed the voice assistant in all rooms and eliminated the telephone.
When we had to choose whether to take on the expensive task of redoing the system, we had no doubts. We are proud to be the first hotel in the area to have the switchboard of the future."

Giovanni Acampora - Chef Hotel
Two Towers

Maison L'Orangerie
Rome

"I have taken care of every detail to create an environment suitable for business clients, of which there are many in Rome. I created a real studio for them, with a printer and all the most functional accessories.
The voice assistant answers all their questions for me quickly and has increased the quality of my reviews."

Eduardo Marino - Owner
Maison L'Orangerie

Syrene Hotels
Capri (Na)

"Readjustment is necessary. Here at Syrene we love to take on challenges and keep up with a clientele accustomed to using the most sophisticated innovations in everyday life.

Voice technology more than any other solution allows us to maintain the high standard we offer our customers, who have always associated The Syrene with the timeless beauty of Capri.

Voice assistants represent a new way of communicating with our guests and breaking down the barriers that emergency has raised." 

Vittorio Gargiulo - Sales Manager
Hotel Syrene

Hotel Due Torri
Agerola (Na)

"We installed the voice assistant in all rooms and eliminated the telephone.
When we had to choose whether to take on the expensive task of redoing the system, we had no doubts. We are proud to be the first hotel in the area to have the switchboard of the future."

Giovanni Acampora - Chef Hotel
Two Towers

Maison L'Orangerie
Rome

"I have taken care of every detail to create an environment suitable for business clients, of which there are many in Rome.
I created a real studio for them, with a printer and all the most functional accessories. The voice assistant answers all their questions for me quickly and has increased the quality of my reviews." 

Eduardo Marino - Owner
Maison L'Orangerie

Syrene Hotels
Capri (Na)

"Readjustment is necessary.
Here at The Syrene we love to take on challenges and keep up with a clientele accustomed to using the most sophisticated innovations in everyday life.
Voice technology more than any other solution allows us to maintain the high standard we offer our customers, who have always associated The Syrene with the timeless beauty of Capri. Voice assistants represent a new way of communicating with our guests and breaking down the barriers that emergency has raised."

Vittorio Gargiulo - Sales Manager
Hotel Syrene

Hotel Due Torri
Agerola (Na)

"We installed the voice assistant in all rooms and eliminated the telephone. When we had to choose whether to take on the expensive task of redoing the system, we had no doubts. We are proud to be the first hotel in the area to have the switchboard of the future."

Giovanni Acampora - Chef Hotel
Two Towers

Maison L'Orangerie
Rome

"I have taken care of every detail to create an environment suitable for business clients, of which there are many in Rome. I created a real studio for them, with a printer and all the most functional accessories. The voice assistant answers all their questions for me quickly and has increased the quality of my reviews."

Eduardo Marino - Owner
Maison L'Orangerie

Covid Free

Communicating the perception of a safe stay to guests is still a priority. Voice Concierge reduces direct contact between staff and guests, offering them advice, assistance and information, like a live concierge.
Zero paper, favored distancing: additional benefits of a technology that uses only voice, the most natural of tools.

Privacy guaranteed

There is no reason to fear for the privacy of one's guests: the voice assistant only and exclusively listens in if the specific trigger word is spoken.
Interactions are anonymous, connected only to the room number, and are never, ever recorded.
Respect, transparency, ethics and honesty are just some of our core values.

Covid Free

Communicating the perception of a safe stay to guests is still a priority.
Voice Concierge reduces direct contact between staff and guests, offering them advice, assistance and information, like a live concierge. Zero paper, favored distancing: additional benefits of a technology that uses only voice, the most natural of tools.

Privacy guaranteed

There is no reason to fear for the privacy of one's guests: the voice assistant only and exclusively listens in if the specific trigger word is spoken.
Interactions are anonymous, connected only to the room number, and are never, ever recorded.
Respect, transparency, ethics and honesty are just some of our core values.

Covid Free

Communicating the perception of a safe stay to guests is still a priority.
Voice Concierge reduces direct contact between staff and guests, offering them advice, assistance and information, like a live concierge. Zero paper, favored distancing: additional benefits of a technology that uses only voice, the most natural of tools.

Privacy guaranteed

There is no reason to fear for the privacy of one's guests: the voice assistant only and exclusively listens in if the specific trigger word is spoken.
Interactions are anonymous, connected only to the room number, and are never, ever recorded. Respect, transparency, ethics and honesty are just some of our core values.

Book a demo of Voice Concierge.

Choose the day and time most convenient for you on the calendar, and start making your work much easier.

Book a demo of Voice Concierge.

Choose the day and time most convenient for you on the calendar, and start making your work much easier.

Book a demo of Voice Concierge.

Choose the day and time most convenient for you on the calendar, and start making your work much easier.

Book a demo of Voice Concierge.

Choose the day and time most convenient for you on the calendar, and start making your work much easier.

Book a demo of Voice Concierge.

Choose the day and time most convenient for you on the calendar, and start making your work much easier.

Book a demo of Voice Concierge.

Choose the day and time most convenient for you on the calendar, and start making your work much easier.

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No keys, just the voice.

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