No keys, just the voice the most natural of tools

Voice Concierge is a virtual concierge active 24 hours a day, which provides guests with all the info they need in real-time. By simply asking, the guest also orders room service or makes communication at the reception.

Staff members 

are notified

of the new tasks

by an app notification.

The passage to the reception

is no longer necessary.

The reception manages the
requests from the control panel and assigns them,
even vocally, to the staff members.

In room.

Voice Concierge is a virtual concierge active 24 hours a day, which provides guests with all the info they need in real-time. By simply asking, the guest also orders room service or makes communication at the reception.

In the departments.

Staff members are notified of new duties by an app notification. No longer required to go through the front desk.

At desk.

The reception manages the
requests from the control panel and assigns them,
even vocally, to the staff members.

Hands Free, Covid Free

Per sua natura, Voice Concierge è funzionale al protocollo d'accoglienza sicura. Il comando vocale automatizza le risposte alle domande più frequenti, anche in inglese, e riduce le richieste d'assistenza e le occasioni di interazione diretta. Niente carta e distanziamento favorito grazie al comfort di un assistente vocale disponibile h24 nella comodità della propria stanza.

Find out what Voice Assistant can do in your facility accommodation

A

Concierge H24

The assistant is always active and answers all questions in real-time, like a real-life concierge. Voice creates an engaging experience like web and apps never have.

B

Support

The guest reports faults or malfunctions directly to the assistant. The intervention will be faster, as well as the reviews.

C

External reservations

Voice Concierge automates access to services. Yours guests will book taxis and transfer with the only use of the voice.

Call with voice command

Voice Concierge is the direct communication channel with the reception. The first hotel on the Amalfi Coast with a 4.0 switchboard.

Voice concierge uses the latest generation Google Nest Hub.

Layer 10

Vocal devices with display

Sound effects and a hospitality-minded voice stream design will make every interaction simple and enjoyable.  Pairing voice with images will make voice hospitality a surplus that's hard to forget. 
Layer 11

Vocal devices

Music, news, alarm clock: the functions of the voice assistant remain available to your guest. In your rooms, the tool of the future, but which is already in daily use. 

Voice Concierge is the tailored action of your facility

Handle requests

View and manage the guest requests. The details of the interactions will also be notified to you via email. You will assign the tasks and track them in real-time.

.

Personalize your content

Upload content: info on the structure and territory, tips, mobility, internal services, even in English. The voice will reflect your way of hospitality.

Monitor the statistics

Keep track of all data relating to interactions: date, room, type. You will be able to get an idea of ​​the most frequently asked questions and the most requested services to improve your offer.

Ok Google, parla con la reception…

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Nessun tasto, solo la voce.

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